Bad service, no communication

No feedback on a problematic intercom, disregard of a client's emailed query and can seldom get through by phone. If you do manage to connect to a techie you're kept on the line for ages, mostly waiting for the G2 to reset. I have also got conflicting info from different techies. Heish !! Admittedly this is the first troublesome G2 I have encountered, they usually good, but its frustrating not getting answers from Comb. This is an integral part of my clients security.