Oct '25 - Sep '26
Frequently Asked Questions About Comb Communications
How is Comb Communications rated on Hellopeter?
Hellopeter has tracked Comb Communications across 18 reviews. Comb Communications hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Comb Communications? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2013
New hub migration absolute complete distaster
I have been trying to get hold of them for over a month .. they have rolled out the new hub , our two systems have not migrated properly leaving about 250 elderly folk stranded .. I’m mortified by thier lack of care or concern .. can’t they just roll back to old system so that we can repair and continue using the product that we pay yearly for .. surely
1 reviews | Active since Oct 2013
New hub migration absolute complete distaster
I have been trying to get hold of them for over a month .. they have rolled out the new hub , our two systems have not migrated properly leaving about 250 elderly folk stranded .. I’m mortified by thier lack of care or concern .. can’t they just roll back to old system so that we can repair and continue using the product that we pay yearly for .. surely
1 reviews | Active since Mar 2017
New Hub
Lately Comb Communications has rolled out their new hub, what does this mean, it means you no longer have access to the system without phoning in, don't try emailing or their Chat, they are either too slow or non existant. The role out has failed in my opinion. The end result is that your new residents will not have access to your complex. We are back to where we were 5 years ago.
1 reviews | Active since Mar 2017
New Hub
Lately Comb Communications has rolled out their new hub, what does this mean, it means you no longer have access to the system without phoning in, don't try emailing or their Chat, they are either too slow or non existant. The role out has failed in my opinion. The end result is that your new residents will not have access to your complex. We are back to where we were 5 years ago.
1 reviews | Active since Jun 2012
Comb is disapointing
Would've been a good product but they are unable to support it. As an installer I would suggest using a different product. I don't even expect Comb Communications to reply to a Hellopeter comment as they don't reply to their own support email requests.
1 reviews | Active since Jun 2012
Comb is disapointing
Would've been a good product but they are unable to support it. As an installer I would suggest using a different product. I don't even expect Comb Communications to reply to a Hellopeter comment as they don't reply to their own support email requests.
1 reviews | Active since Dec 2012
Terrible Customer Service
The service levels of Comb Comms is truly shocking. I spoke to Wagieda this morning after Comb can still not get our scanner working after their own internal portal upgrades. They have also not ben successful in moving us back to the previous version. Today the intercom and all remotes stopped working. When you call the office - they closed at 16h30 and offered NO after hours support line. Ciska (MD) was supposedly going to call me back today - I’m still waiting.
1 reviews | Active since Dec 2012
Terrible Customer Service
The service levels of Comb Comms is truly shocking. I spoke to Wagieda this morning after Comb can still not get our scanner working after their own internal portal upgrades. They have also not ben successful in moving us back to the previous version. Today the intercom and all remotes stopped working. When you call the office - they closed at 16h30 and offered NO after hours support line. Ciska (MD) was supposedly going to call me back today - I’m still waiting.
1 reviews | Active since Aug 2009
Support not giving support
We are about to put our TapTap system online. I called at 08:00 this morning with queries regarding the MyComb App and I still have not had any feedback. The app does not send OTP's to the users trying to register or change their password so it is not something I can fix. The support lady keep asking irrelevant questions and gets nothing done.
1 reviews | Active since Aug 2009
Support not giving support
We are about to put our TapTap system online. I called at 08:00 this morning with queries regarding the MyComb App and I still have not had any feedback. The app does not send OTP's to the users trying to register or change their password so it is not something I can fix. The support lady keep asking irrelevant questions and gets nothing done.