LC
Lenushca C

1 reviews | Active since Nov 2016

09 Feb 2018, 08:10

They keep the credit on your account - don't do refunds

I paid my course in full and while doing the course decided to change the course so the money was transferred to cover the new course cost, and the new course ic less than the first one so I was left with almost R5000 in credit, they refuse to do refunds they keep themoney, so either you have to do another course to that value or have a relative use that credit balance, that is absolutely ridiculous. I would never in my life ever again refer anyone to College SA. this is ridiculous.

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Replies (2)
College SA
College SA's reply09 Feb 2018, 08:24
Official

Good morning Lenushca,

Hope you are well.

I have attempted to contact you, but you did not answer your phone. Please let me know when I can make contact with you in order for me to resolve your complaint.

Kind Regards,

Nadine

College SA
College SA's reply09 Feb 2018, 09:05
Official

Good morning Lenushca

Thank you for taking the time to speak to me telephonically

Kindly note that I have requested banking details from you. Please send this to me soonest so that I can put it through the refund process. I have explained to you how our refund process works as well.

College SA wish you best of luck for your future endeavours.

Please accept our sincere apologies for the inconvenience caused.

Kind Regards,

Nadine