1 reviews | Active since Oct 2017
Paying for the service that was not received.
year 2015 i have registered with college sa to study account course via CIB. Paid the registration funds to received study material and continued to pay my monthly fees. when i call to ask where to sent my assignment that when i was told that the exam date is close i wont be able to right my exam. i asked them why was i not informed about the exam date and the call center lady said they were suppose to tell of inform me. she then put me though the other department and i then told them am no longer want to study with them. after some few month they started to tell me i need to pay my school fees which i don't know why should i pay that because am no longer receiving their service. no they are busy basing me on my cell phone and then sent me an sms that say i need to pay the money or else my account will be handed to the collection team. The question is that why am i paying for the service i never receive? i have to their financial department what happened and i wont pay for that service. i am tired of their harassing sms and email. WILL NEVER ADVICE ANYONE TO REGISTER WITH COLLEGE SA. POOR SERVICE THEY PROVIDE BUT WANT TO MILK PEOPLE THEIR MONEY.
Greetings Mapula,
You should have received a call from me today resolving your complaint. I would like to thank you for taking the time to speak to me.
Do note as telephonically discussed we will be writing off your arrears of R 3 809. I will be emailing you an updated statement after the account has been rectified.
Once again, thank you for alerting us to the problem you were experiencing with College SA. I will be making contact with you again to ensure that all is in order.
Kind Regards,
Nadine
Greetings Mapula,
You should have received a call from me today resolving your complaint. I would like to thank you for taking the time to speak to me.
Do note as telephonically discussed we will be writing off your arrears of R 3 809. I will be emailing you an updated statement after the account has been rectified.
Once again, thank you for alerting us to the problem you were experiencing with College SA. I will be making contact with you again to ensure that all is in order.
Kind Regards,
Nadine
