NOT GETTING THE QUALIFICATION REGISTERED, PAID AND STUDIED FOR

NOT GETTING THE QUALIFICATION REGISTERED, PAID AND STUDIED FOR

I don’t like posting these kind of negative remarks on social media, but you don’t give me any other choice. I have been waiting TWO weeks for a reply on my email to you stating my concerns! I have registered in 2015 at College SA to study towards a Wedding Planning Diploma. I had 16 months to finish my studies and then I will be receiving a Diploma. I had a debit order of R798 going off every month to pay my studies. After the 16 months I still haven’t finished my course and I app**** for an extension of 6 months and you went out of your way to help me with it.(witch I appreciated!). I finished all my assignments, posted it to you in the hope that I will be receiving my Diploma soon. WHAT A DISSAPOINTMENT! I received something that I thought was a Diploma… Instead I received something called an EXPERT CERTIFICATE!!!! So this is the problems that I have with you guys: 1. I email you about my concern about receiving an Expert Certificate instead of a Diploma and NO REPLY from your side! 2. I have not received any email, letter, sms, phone call from you guys stating that this course now have changed from Diploma to certificate!! (I have read about another incident on Hello Peter that Werner, an Event Management Student also experienced the same problem with you guys, not getting the qualification he studied for. So I know your whole story about the fact that you cannot issue Diplomas for non-accredited courses any more etc etc- witch I fully understand) BUT!!!!! WHY NOT CONTACT ME AND OTHER STUDENTS TO TELL US WHAT EXACTLY IS GOING ON?!!! Then it will be our choice if we want to continue with our studies (knowing what qualification we will now be getting from you)!!! You had plenty of opportunities to tell me about this course changes!! When I app**** for the 6 months extension no one informed me about the course qualification change!! When I wrote in my emails to you guys referring to my qualification as “Diploma”, no one corrected me to say that this have changed now. All the forms that I had to complete stated “Diploma”, so nothing was changed from your side!!! The problem I now have is that you have wasted 2 years of my TIME AND MONEY witch I could have spent much more wisely at another institution!!!! If I would’ve known that I was only going to get a certificate I would have never even registered with you guys!! I need to apply for a job and I CAN NOT USE THIS USELESS QUALIFACTION!!! IN THIS INDUSTRY YOU JUST CANNOT LAND A DECENT JOB WITH ONLY A CERTIFICATE!!! IT MEANS ABSOLUTELY NOTHING!!! So I have spent nearly R18000 on a qualification that is absolutely USELESS! You have wasted my time and money!! Because now I have to register again at a new college to study for the same course AGAIN!!!!!!! That puts me 2 years behind in life right now!!!!! I demand that you please send me proof that you have informed me about the course’s qualification changes!! (Date, time, and how you contacted me to inform me about this huge change) I check my emails every single day. I even went back to my emails after reading Werner’s incident just to make sure I haven’t missed an important email from you but there was absolutely NOTHIING! I have already asked legal advice and according to them I am entitled to at least 50% refund on this course! I WOULD LIKE TO RECEIVE FEEDBACK REGARDING THIS MATTER FROM THE PRINCIPLE/DIRECTOR SOON!!

SURITA ROSSOUW 47056