1 reviews | Active since Oct 2018
No refund. Totally ********* behavior
I started off looking for a course to study. After looking at a numerous amount of colleges and universities I came across College SA (what a mistake). After looking at all the courses I decided to choose a SAIM Business management course NQF6. I spoke to a lady by the name of Dierdre. After me asking Dierdre if this would be the best course for me. She responded and said yes this will be best for you. She carried on to say that if I took this course she would allow me to be a life time student. This was in 2013.
After loosing my Father and a number of other aggravated circumstances, last year I called College SA in order to get a paid up letter from them as I had paid the course in FULL . I received this letter in September 2017. This year, 2018 I called college SA to find out what the steps are that I would need to take in order to complete my studies as well as I am a life time student. At that point I was informed that college SA had cancelled the course with SAIM and that I could no longer take this course. NO one had informed me of this. Nadine from College SA said I should look for another course I would like to take, which I did. Unfortunately College SA does not offer an accredited course in supply chain and operations management, not a diploma of degree.
I then said to Nadine that I would rather like a refund that I may go to another college / university to further my studies. Nadine then said that she would speak to her GM. After some days Nadine called me back and said that the college will not be giving me a refund. I then asked to speak to Ian Mundell who is the managing director of college SA. Mr Mundell said that college SA will not be giving me a refund and that just because they do not offer a course I don't want to take, that it was my problem. College SA has R33 461 of my money and is refusing me the opportunity to study a course of my choosing. They were very quick to take the money. Never use College SA....
I am stating for the record that I want my refund NOW. If my refund is not processed. I will be taking College SA to court over my funds which is still to be refunded and all and any attorney fees which may arise from this.
I will be never ever recommend college SA to anyone. Besides the staff who does not guide new and first time students, they only want to take your money and when it comes to a refund they do not even want to assist.
I am waiting for college SA to respond within 48 hours
Hi there Warren,
You have failed to mention that you have studied through College SA in 2013 and did not complete your course. Your course has expired.
We understand your difficult circumstances, and we have offered you a bursary for any other course at College SA. Unfortunately this is the best we can do to assist you.
Kind Regards,
Nadine
Hi there Warren,
You have failed to mention that you have studied through College SA in 2013 and did not complete your course. Your course has expired.
We understand your difficult circumstances, and we have offered you a bursary for any other course at College SA. Unfortunately this is the best we can do to assist you.
Kind Regards,
Nadine
Hi Warren
As mentioned in previous correspondence we can only accommodate you with a College SA course. We cannot pay for a course at another institution.
Kind regards
Nadine
Hi Warren
As mentioned in previous correspondence we can only accommodate you with a College SA course. We cannot pay for a course at another institution.
Kind regards
Nadine
