I'm not happy that I have not received my study material and it's been a month and College SA has failed to communicate any delays regarding their courier.

I registered November 2020 to study with College SA starting in January 2021. My first installment was processed on the 29\11\2020 and I was told that I will be receiving my study material within in 7-10 business working days, It has been a month and I still have not received any response or update about any delays about the courier. Another payment with will be deducted again on the 31\12\2020 this week Thursday more than my first installment. I have emailed College SA just before they closed and my educational planner failed to respond to my email. I am really not happy with the service that I have received and I feel like canceling everything and studying with a different college.