AN
Antoinette N

1 reviews | Active since Jul 2014

26 Oct 2016, 12:57

Horrible experience!!!!

<p>I registered with CollegeSA thinking to get a refresher course in Accounting as I hold both a BComm and a BA degree from Unisa. I had to postpone exams with the ICB and due to a hiccup with PayPal the money never reached the ICB resulting in them cancelling my course. I was then told by College SA that the problem has been resolved and that the ICB has received the money. It is now exam time again and I just found out that I'm actually not registered to write exams! And now I have to pay again to register for exams in 2017!! I keep on paying for nothing. I paid this course in full with CollegeSA before I started. I am now sick and tired of battling. I want a refund so that I can study somewhere else when I'm ready.</p>

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Replies (1)
College SA
College SA's reply27 Oct 2016, 10:17
Official

Dear Antoinette,

Please accept our apologies for the inconvenience & frustrations you have experienced with us.

We take looking after our students very seriously here at College SA and unfortunately we let you, our valued student down.

We value our relationship with you and we are committed to providing you with a high level of service, because you, our student deserves the best.

Again, we are very sorry for letting you down.

Kind Regards
The College SA Team

Best regards,