1 reviews | Active since Sept 2017
False Advertising/Selling or Course Information
I had inquired about a course and what sold it to me was that I could pay up front in full (which I did) and receive ALL material in 1 go. Since I would like the latest material I advised them that I will request my material as I submit assignments per module. NOWHERE was it advised/mentioned to me that I will only be able to request next batch of material after assignments are marked. I asked the right questions, I was advised that I may proceed as and how I want to. Now I am advised that I can only request material after assignments are marked. College SA states they take 10-14 working days to mark. My experience has been 19 odd working days, then no correspondence that it was marked for me to request material. They "lost" my first request which I found upon enquiry and 3 days after I submitted new request for material. Then waited days before it was received. This is a total WASTE of 2 months! They teach time management, what do they call this????
Pathetic assistance. Not to mention the poor quality of study material received, missing pages, incorrect content for specific subject.
Definitely regretting my decision. Millpark University would have been a better option.
Good morning Carmen,
Trust all is well.
You should have received a call from me today. I would like to thank you for taking the time to speak to me. I am also happy we could get your matter resolved at the same time.
Do note we will be dispatching your next batch of material to you. As explained telephonically, the reason why we are doing this is because we are just trying to do what is best for our students.
Kindly note that should you have any queries, you are welcome to email me. I have provided you with my email address as well.
Please accept our sincere apologies for the inconvenience caused. We appreciate you as our student and will do everything we can to serve your needs.
Kind Regards,
Nadine
Good morning Carmen,
Trust all is well.
You should have received a call from me today. I would like to thank you for taking the time to speak to me. I am also happy we could get your matter resolved at the same time.
Do note we will be dispatching your next batch of material to you. As explained telephonically, the reason why we are doing this is because we are just trying to do what is best for our students.
Kindly note that should you have any queries, you are welcome to email me. I have provided you with my email address as well.
Please accept our sincere apologies for the inconvenience caused. We appreciate you as our student and will do everything we can to serve your needs.
Kind Regards,
Nadine