1 reviews | Active since Jul 2016
Either ****** or highly ***********
<p>I signed up for a course in February 2015 and paid the registration fee and first instalment of the course fees the same month. At the end of May I made the 16th and last payments. At the end of June I received a sms asking me to pay another installment. I emailed Husain and asked him to check what is going on with my account. I never heard back from him but the sms's stopped so I assumed the problem was sorted out and he was just rude. Last week I received an email asking me to pay my fees. I phoned the accounts department and the lady that answered said she will look into my account and get back to me. I never heard from her again. On Monday I received another sms telling me I am 30 days late with my payment. I once again phoned the accounts department and spoke to Victoria who said she will look into it and let me know what is going on. She never did. This morning I got a phone call from the accounts department asking me to make my payment. Once again I was told they will check my account and call me back, which never happened. I am grateful that I never changed my payment plan to debit order as I am sure they would have ****** me blind by now. The harrasment is getting so bad that I am considering getting legal advise on how to get rid of them. I will advise anyone considering to sign up with College SA to rather find an alternative institution.</p>
Dear Dorette,
Please accept my sincere apology on behalf of College SA. I am very sorry that we have let you down and that you are so frustrated with us as we know how important your studies are to you.
I have followed up on your complaint and we did invoice you incorrectly, which we are truly sorry about. You are up to date with your payments. We are in the process of reversing the invoice's to fix your account.
Again, we are very very sorry for the inconvenience & frustration that this has caused you.
Dear Dorette,
Please accept my sincere apology on behalf of College SA. I am very sorry that we have let you down and that you are so frustrated with us as we know how important your studies are to you.
I have followed up on your complaint and we did invoice you incorrectly, which we are truly sorry about. You are up to date with your payments. We are in the process of reversing the invoice's to fix your account.
Again, we are very very sorry for the inconvenience & frustration that this has caused you.
