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Maryke M

1 reviews | Active since Apr 2016

19 Jun 2024, 19:49

Don't do this to yourself!!!

Dear All - If I could rate 0, I will Think before you sign up with Optimi College!!! I am 43 year old and start study with them. April 2024. Shannon Stroebel help me. I asked allot of questions 1. Can I do it on my own time and can I complete faster then the time line. The answer was YES! Not the case! always a problem when I asked today to send my 3 subject there was the answer was you account debt order must go of first! This is a different story when you sign up. Today Nicole told me my 3 subject will be dispatch only after my debit order went off putting my studies a week behind my schedule. 2. I asked if the deposit will go off from my bank or if I must pay for it and Shannon Stroebel said, I must pay and then the monthly debt order will go off. They took the deposit double and when you have to wait a week form the money to be paid back into your account. Like it is you fault. Then on an email I asked Nomah to do the payment EFT so that this will not happen again and Like life want it. I did pay, and they took the eft again so again we need to do wait a week for the refund. 3. I don't asked a lot of help. I did ask a Question once. There was a problem om the Assignment with the numbers. So I asked, What number to I need to use on the assignment. With the email Werner only response was: "I know there is a mistake on the assignment". Make me feel like I don't have a right to study with Optimi College and there after I never asked any questions. Still I dont know what number to be used 4. There was a question asked on the group. on the portal and the lector, just answer , you need to be added to a group.

Please note : I study form 8 to 11 every night .I work form 7 to 5, have 4 kids, so if i send a email. I just want my email answered. so that tonight I can focus only on what I studies. Ready my emails and complete my studies. Do you think paying R16 000 for you studies, I need this in my life extra! Please note - Optimi College - Pm 1145.30 then you need to pay for your exams with ICB that is R850 for a subject. Will you be happy with this!!!! TO WORK FULL TIME AND STUDY OPTIMI COLLEGE IS NOT THE PLACE FOR YOU.

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Replies (2)
College SA
College SA's reply19 Jun 2024, 20:10
Official
Good day Maryke,

I trust you are well.

Kindly note we have received your complaint.

We have forwarded your complaint to the relevant department for further assistance.

Kind Regards,
The Optimi College Team
College SA
College SA's reply24 Jun 2024, 13:18
Official
Good day Maryke,

I trust you are well.

We have responded to your complaint. 

Kindly have a look at your email.

Kind Regards,
The Optimi College Team