ZT
Zaibonisha T

1 reviews | Active since Dec 2017

25 Oct 2022, 10:17

COLLEGE SA Useless

COLLEGE SA has *********** people working for them, in Particular they need to look at their head Cecilia Louw. Perhaps if they start there the rest will come right. Be careful if you want to sign up, they take no accountability are full of excuses. I am currently sitting with another students Diploma. And they still cannot answer when I will receive mine. As for Cecilia she is rude and has no ability to take accountability for her actions.

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Replies (6)
College SA
College SA's reply25 Oct 2022, 10:27
Official
Hi there Zaibonisha

Trust you are well.

Your complaint has been sent to the relevant department for further assistance.

Please expect an agent to make contact with you soonest.

Kind Regards,
The Optimi Team

College SA
College SA's reply25 Oct 2022, 11:04
Official
Hi there,

Updated Feedback:


As per our Head of Academics, Assessments Manager, and Examinations Co-Ordinator, they have provided you with feedback via email this morning. 

Kind Regards,
The Optimi Team

ZT
Zaibonisha T's update25 Oct 2022, 11:59
Reviewer Update
I'm sorry who is the person that has sent me update. I am currently sitting with an students diploma and am awaiting assistance and feedback for 3weeks. Unless I contact the college they don't assist. I had the incorrect diploma for over a month and they were unaware. I am still waiting for a call. The necessary boards need to reasses.
College SA
College SA's reply25 Oct 2022, 12:44
Official
Hi there  Zaibonisha,

Christiaan, as well as Cecilia, emailed you this morning informing you that a replacement certificate has been ordered for you.

Kind Regards
The Optimi Team
ZT
Zaibonisha T's update25 Oct 2022, 12:57
Reviewer Update
Are you referring to the email response to my query? The 3rd one after informing them I have another students certification. I was advised 3 weeks ago that the certificate was requested. Correspondences available. The responses here is just another example of your lack of service. Still awaiting the agent that was to call? This is not to mention that previously the monies paid to college for exam was not paid over.
College SA
College SA's reply25 Oct 2022, 13:45
Official
Hi there,

It was a direct email that was sent from Christiaan and Cecilia this morning. 

An ETA relating to the replacement of your certificate will be communicated to you once they have this information.

Kind Regards,
The Optimi Team