NJ
Nadia J

1 reviews | Active since Jul 2016

18 Jul 2016, 16:50

College SA Empty promises!!

<p>BEFORE I signed up at College SA, I asked the registrar if they have sufficient Student Support/Lecturers, should one need lecturing.</p> <p>She assured me that they indeed have sufficient support, turn around time for a lecturer/tutor to phone is 48 hours.</p> <p>Im struggling for 3 weeks now, to get a tutor to phone me regarding a few questions I have on a certain subject! And everyone I speak to, says they dont understand what the problem is, they dont understand why nobody phones me.</p> <p>If the employees dont understand, how should a paying customer understand??? </p> <p> </p>

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Replies (1)
College SA
College SA's reply22 Jul 2016, 09:25
Official

Dear Nadia

Please accept my sincere apology on behalf of College SA. I am very sorry that we have let you down and that you are so frustrated with us as we know how important your studies are to you.

I will look into this as a matter of urgency for you so that your queries get resolved asap