1 reviews | Active since May 2015
Charging me monthly after I quit the studies
<p>I asked them to stop invoicing me for my studies cause I cant afford it. They only sent me one package which I didnt finish because I was too busy and I paid for it. Things got tougher financially and I requested that they stop chatging me cause I cant afford it. Till today they charge me monthly for my studies which I stopped. If I got study material from them then it would have been something else but I got NOTHING so I am not paying them a cent. Its my right to stop the studies and they led me to believe its on a month to month study basis. Then they came with stories that Im behind and cant stop charging me till I pay the outstanding balance. I argued cause I was made to believe I must finish a module a month hence the 12 modules for my diploma. </p>
Hi JB,
Thank you for allowing us the opportunity to address your complaint. We value your feedback.
We are really sorry that we have let you down and we can understand that you are very frustrated.
I have sent your message through to our accounts department and I will ask them to look into your file as a matter of urgency as well as supply you with feedback.
Kind Regards,
The College SA Team
Hi JB,
Thank you for allowing us the opportunity to address your complaint. We value your feedback.
We are really sorry that we have let you down and we can understand that you are very frustrated.
I have sent your message through to our accounts department and I will ask them to look into your file as a matter of urgency as well as supply you with feedback.
Kind Regards,
The College SA Team