Bad service and very bad communication

April 2015 I asked for my account to be frozen. I was in the process of moving and would not get to my studies for 3 months. I spoke to Shanelle at the Pretoria branch which confirmed that via e-mail to me. Ever since I battle to explain to these people I am not going to pay for the period I did not use the College. When my account was frozen the College suspended my studies which is fair and normal, but why hold me responsible after I was in Breach of Contract for payment??? I keep on getting phone calls and then I have to explain my story to them endlessly. I keep on mailing them and they have no professionalism. They do not even reply to my e-mails????<br> <br> In 2013/2014 I had endless problems with them as well. I will never refer anybody to them. For an institution that are suppose to teach people they most definitely do not follow their vision or mission.<br> <br> Kind regards,<br> <br> Martie Botes<br>