Bad Experience

<p>Support not functioning accordingly</p> <p>Support Ticket System and ticket no as follows"</p> <p>#340401</p> <p>#403314</p> <p>#857089</p> <p>#750061</p> <p>#335076</p> <p> </p> <p>Note: the above ticket numbers are sequential order from top to bottom and the issue has been ongoing from the 08/08/16.</p> <p><br />Oct 24, 2016<br />3 weeks ago<br />Official business reply:<br />Dear Mbuso</p> <p>Thank you for bringing this under our attention and we are really sorry that you have not received the support from us that you require.</p> <p>I have confirmed from our side that you have chatted to Ronel and that we will be in touch with you again on Thursday.</p> <p>Again, we are truly sorry that we have let you, our student down.</p> <p> </p> <p> </p> <p>Just a follow on the above. I tried calling Ronel for the whole and she not answering her phone or responding to emails. the last time I spoke to her she mentioned that she was going to issue me with a Competency certificate for being deemed competent. While waiting for Services SETA response which she was suppose to update on that development on the 11th November.</p> <p> </p> <p>Please note I don't wanna to deal with Edward at all, the horrible support he provided the past 3 months is enough, actually I am still digesting it.</p>