1 reviews | Active since Apr 2017
Absolutely Horrific Experience
<p>I have never in my life been so mistreated by a company that is still taking your money!</p> <p>There is no communication, there is no service, it is absolutey disgusting.</p> <p>For a whole entire year I had done a course that had been discontinued, no one said a word and they still registered me for the course. About 3 months into my studying I discovered that I was actually meant to choose a "Sub-Section" of this course, or at least this is what one of the staff members told me, but nevermind that, it was just a small bump in the road, that most people do actually have patience for.</p> <p>In the end I get my certificate and it definetly wasn't what I was expecting, nevermind the course name wasn't what I was expecting, that I could have actually lived with, but nowhere on the certificate does it say National Certificate or NQF 4. Perhaps somewhere along the line I had misunderstood something, but for me to go the whole year thinking I was studying for one course but in actual fact it was a completely different course amazes me.</p> <p>The idea of College S.A is brilliant and I thank everyone at College S.A who has helped me, but what really got to me is that after discussing this with College S.A no one apologized to me and they way people talk to me at College S.A makes me feel like I am in the wrong, whereas I still have the original emails and application form.</p> <p>I know that not everyone has had a bad experience with College S.A and if you registered you could have a really great experience, but you're willing to take the risk of having the same experience as me, where you wasted a whole lot of time, money and breath, because you get nowhere trying to talk to them.</p> <p>I generally have a lot of patience and I don't enjoy the thought of putting complaints on social media, it brings the company down because of one bad experience, but my word, a whole year of my life!</p>
Dear Megan Lemmon-Warde
Thank you for alerting us to the problem you are currently experiencing with College SA
You should have received a call on 10 April 2017 relating to your complaint.
When your transferred to the updated ICB course, Entrepreneurship - Foundation Level: National Certificate Small Business Financial Management (3 Subjects), this was indeed the correct course you transferred to after the syllabus was changed.
Contact was made with ICB and as per the consultant we spoke to, ICB will provide you with an Entrepreneurship - Foundation Level certificate.
The one that you will receive from FASSET will state Small Business Financial Management and you will receive this six months after your last exam.
Please accept our sincere apologies for the inconvenience caused. We appreciate you as our student and will do everything we can to serve your needs.
Kind Regards,
Nadine
Dear Megan Lemmon-Warde
Thank you for alerting us to the problem you are currently experiencing with College SA
You should have received a call on 10 April 2017 relating to your complaint.
When your transferred to the updated ICB course, Entrepreneurship - Foundation Level: National Certificate Small Business Financial Management (3 Subjects), this was indeed the correct course you transferred to after the syllabus was changed.
Contact was made with ICB and as per the consultant we spoke to, ICB will provide you with an Entrepreneurship - Foundation Level certificate.
The one that you will receive from FASSET will state Small Business Financial Management and you will receive this six months after your last exam.
Please accept our sincere apologies for the inconvenience caused. We appreciate you as our student and will do everything we can to serve your needs.
Kind Regards,
Nadine
