CB
Chereez B

1 reviews | Active since May 2016

20 May 2016, 18:20

30 Day money back guarantee my A$$.

<p>It has been 55 working days (73 in total) and I still have not received my money from their supposed 30 day money back guarantee. This fire is further fuelled by ZERO communication from College SA's side, unless prompted for a response by myself.</p> <p>They throw out the same generic answer - "The outcome of your application will be communicated to you soonest........." Soonest?? GUARANTEE??? I am starting to think that they are just throwing around these words to shut me up.</p> <p>But I have had it up to here. It has been another 2 weeks since I got the same bull**** answer from them with no sense of urgency WHATSOEVER. Why would they find it urgent? It's not THEIR money that needs to be paid back.</p> <p>I am not sure why I am even ranting about this place, because what I can tell from the previous posts, the "College" just doesn't care enough about their unhappy students to respond to their frustrations on Hello Peter.</p> <p>I have never dealt with such unprofessional people in my life. Trying to communicate with College SA is like the verbal equivalent of a 3 foot enema. A PAIN IN MY A$$!!</p> <p>GIVE ME BACK MY MONEY!</p>

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Replies (2)
College SA
College SA's reply23 May 2016, 09:46
Official

Hi Chereez ,

Thank you for allowing us the opportunity to address your complaint. We value your feedback.

We are really sorry that we have let you down and we can understand that you are very frustrated with us.

I have sent your message through to our creative department as well as our accounts department and I will ask them to look into your file as a matter of urgency as well as supply you with feedback.

Kind Regards,
The College SA Team

College SA
College SA's reply23 May 2016, 10:23
Official

Hi Chereez,

This serves to confirm that your cancellation & refund was approved today. We will be contacting you during the course of the day for your bank details.

Please feel free to contact us should you have any further queries.

Kind Regards

The College SA Team