Coconut Lodge and wellness spa
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Coconut Lodge and wellness spa
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
3|2 Reviews
Feb '26 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
Refilwe
1 reviews | Active since May 2025
18 Mar 2026, 11:15
Happy client
I spent my birthday at the spa and honestly, it was such a vibe. The whole experience was amazing, the staff were lovely, and the atmosphere felt so peaceful and magical. I walked out feeling relaxed, refreshed, and fully rejuvenated. Definitely a spot I’d recommend!
Helpful (0)
|Replies (0)R
Refilwe
1 reviews | Active since May 2025
18 Mar 2026, 11:15
Happy client
I spent my birthday at the spa and honestly, it was such a vibe. The whole experience was amazing, the staff were lovely, and the atmosphere felt so peaceful and magical. I walked out feeling relaxed, refreshed, and fully rejuvenated. Definitely a spot I’d recommend!
0
Replies (0)AR
Ashley R
1 reviews | Active since Apr 2022
15 Feb 2026, 12:41
Needs for proper management
My husband booked a Valentine’s spa evening for us, and upon arrival the place looked absolutely beautiful , aesthetically pleasing, and perfect for pictures. Unfortunately, the service completely ruined what was meant to be a romantic experience. The spa management seemed non-existent, and the booking system was very disorganized. Our appointment was scheduled for 18:00, but we were only assisted at 19:48 after repeatedly enquiring about our slot. The noise level especially for rooms near the reception area… this significantly affected what was supposed to be a special and relaxing evening. Hygiene was also a concern. The massage beds were not properly prepared, and there was visible makeup on the face pillow. I had to request that the staff sanitize it first, and they appeared irritated by the request, which was disappointing and unprofessional. If you’re looking for a place purely for beautiful photos, this spa may meet your expectations. However, if you are looking for a quality spa experience and good service, I would unfortunately recommend giving this one a pass.
Helpful (0)
|Replies (0)AR
Ashley R
1 reviews | Active since Apr 2022
15 Feb 2026, 12:41
Needs for proper management
My husband booked a Valentine’s spa evening for us, and upon arrival the place looked absolutely beautiful , aesthetically pleasing, and perfect for pictures. Unfortunately, the service completely ruined what was meant to be a romantic experience. The spa management seemed non-existent, and the booking system was very disorganized. Our appointment was scheduled for 18:00, but we were only assisted at 19:48 after repeatedly enquiring about our slot. The noise level especially for rooms near the reception area… this significantly affected what was supposed to be a special and relaxing evening. Hygiene was also a concern. The massage beds were not properly prepared, and there was visible makeup on the face pillow. I had to request that the staff sanitize it first, and they appeared irritated by the request, which was disappointing and unprofessional. If you’re looking for a place purely for beautiful photos, this spa may meet your expectations. However, if you are looking for a quality spa experience and good service, I would unfortunately recommend giving this one a pass.
0
Replies (0)