Terrible Spa Experience

The worst place to go to for a treatment! I received a Hyperli voucher as a gift spoil for Mother's Day and what was supposed to be enjoyable spa experience turned into a horrible experience, my special day was ruined as I was left feeling very disappointed. I arrived at 10:12 as my treatment was at 10:30, the receptionist called someone, and I waited a while only to be taken away to another building, waited again then only to be told that there was a mistake or miscommunication between the ladies and I was taken back to the previous building I was at. Now already I was irritated as this cut into my treatment time,the girl doing the massage was clearly not clued up either on the package I choose and feel this was all purposely done to not complete the rest of my treatments. I just got a massage which I did not enjoy as much and a terribly quick file and paint that does not even qualify as a mani and worse of all I paid for the poor paint work, she missed a nail and the paint was not put on properly as everything was done in the massage room which had such poor lighting. Worse of all I didn't even get a welcome drink which was part of the spa package or the hydrating foot mask with massage as I was told there is just not enough time but I feel I should have been compensated for the time they wasted as it was on them!The massage was supposed to be a luxury one there was clearly nothing luxury about it or even the deep relaxation head massage was more like my head being scratched. The nail pampering was just the worse ever for me as this was a rushed affair as I was told she only has 5 minutes left. So, what do you get for 5 minutes? Terrible paint job and file that is supposed to constitute as a mani. I am even disgusted that I had to pay extra for the poor paint work and not even so much as an apology. I will never recommend this place to anyone.