Bad attitude

I Mrs Nomfundo Sithole Ndaba laid a complaint about one of your cochrane steel products who bumped on to my Avis courtesy car and took over on all the costs of R 5 885,43 alone and i communicated with their manager Steven Loggenberg and sent everything but he ddnt even bother coming back to me to ask the details of what happened so that he can re imburse me kindlt assist my Number is ***