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KS
Kgobi S

1 reviews | Active since Sept 2014

14 Mar 2018, 22:04

VUSI NGOZO CHAMPION OF BAD SERVICE DELIVERY

Vusi Ngozo from Coca Cola Johannesburg , he's unprofessional, has lack of service delivery, his got bad attitude, he's arrogant, to top it all he is childish, he told me and i quote "you are not a coca cola customer" even though he had all my personal documents to open an account for me. he intentionally linked my business to Port Elizabeth depo just to be spiteful hence it made a challenge for my business to get orders. His service of business stinks such black people like him proof that small businesses have challenges dealing with BIG businesses, where the chain is black to black. He took my business for granted. He thinks he'S the CEO of coca cola instate he is a HORRIBLE REPRESENTATIVE OF COCA COLA!!!!!!!! #ZERO SERVICE DELIVERY #NONPROFESSIONAL #BAD ATTITUDE#EMPTY HEAD... From an unhappy customer G.P FAST FOOD

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Replies (6)
Coca-Cola South Africa
Coca-Cola South Africa's reply16 Mar 2018, 08:48
Official

Good Morning Patrick,

we apologies for the service you have received. please tell us where your fast food is located in Johannesburg that way we can be able to assist you.

thank you kindly

best regards

Calvin

KS
Kgobi S's update16 Mar 2018, 12:14
Reviewer Update
43 High Street, Berea, Johannesburg. G.P Fast Food and Snack Shop. I’m still awaiting my urgent cooler delivery which is long over due .... disappointing ....
Coca-Cola South Africa
Coca-Cola South Africa's reply16 Mar 2018, 15:18
Official

good aFternoon Patrick,

thank you for your message and response.

we now will be able to assist with a direct representative and managers in charge of your area.

please expect our reply earlier next week.

thank you again and

Best regards

Calvin.

KS
Kgobi S's update16 Mar 2018, 16:06
Reviewer Update
The cooler was delivered today. I’m only missing marketing material ....
Coca-Cola South Africa
Coca-Cola South Africa's reply19 Mar 2018, 08:43
Official

HI Patrick,

thank you for your message and update. Please update on the following questions below;

  1. have they indicated when they will deliver the marketing material?
  2. who have you been communicating with regarding the marketing material

please answer in order for us to assist.

thank you kindly and

Best regards

Calvin.

Coca-Cola South Africa
Coca-Cola South Africa's reply19 Mar 2018, 08:43
Official

HI Patrick,

thank you for your message and update. Please update on the following questions below;

  1. have they indicated when they will deliver the marketing material?
  2. who have you been communicating with regarding the marketing material

please answer in order for us to assist.

thank you kindly and

Best regards

Calvin.