ME
Marina E
1 reviews | Active since Sept 2021
22 Jan 2025, 16:51
Valpre Sparking water -- flat
I have always just purchased Valpre Sparking Water in "crates" (24 = 4X6). But lately they are not sealed properly. So much as 40% of a batch are flat and the lids are loose. Valpre is one of the most expensive bottled waters and to be able only to use only about half of what I bought is unacceptable. I also do not just buy from one outlet, but multiple (Makro, Checkers, Pick&Pay, Spar ...) and all are the same.
It is definitely a production issue and not the outlet. Please investigate the bottling line.
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Replies (2)
Coca-Cola South Africa's replyOfficial
23 Jan 2025, 11:14Thank you for bringing this to our attention.
Our consumer care agents have been in touch with you to get additional details and to ensure the problem is resolved. Please let us know if you need further support.
Our consumer care agents have been in touch with you to get additional details and to ensure the problem is resolved. Please let us know if you need further support.
Coca-Cola South Africa's reply23 Jan 2025, 11:14
Official
Thank you for bringing this to our attention.
Our consumer care agents have been in touch with you to get additional details and to ensure the problem is resolved. Please let us know if you need further support.
Our consumer care agents have been in touch with you to get additional details and to ensure the problem is resolved. Please let us know if you need further support.
ME
Marina E's updateReviewer Update
27 Jan 2025, 09:58I would like to thank Coca-Cola for the quick response and assistance in this matter. I really appreciate it and thank you for the replacement of the water that could not be used.
ME
Marina E's update27 Jan 2025, 09:58
Reviewer Update
I would like to thank Coca-Cola for the quick response and assistance in this matter. I really appreciate it and thank you for the replacement of the water that could not be used.