Response to Faulty goods

In a modern world of shoddy customer care and where complaints usually outnumber compliments, I just want to give a huge shout out to the Customer Interaction Centre (CIC) of Coca Cola SA.

I bought a 440ml can of Coke at the café close to work, and after a few sips realized it didn't taste at all right. Upon inspection, it looked much paler in colour than it should (tasted like soda water with a hint of Coke). I contacted Coke via Facebook as their website's contact page wasn't working. This was late on Friday. Monday morning I received a reply asking for contact details. From there they contacted me via email and arranged to come see me. Their consultant (I'm sorry but I forgot your name) phoned me and came to pick up the half-full can the next day. He even followed up with the café owner and his supplier. Extremely fast, friendly service.