GW
Graham W

1 reviews | Active since Mar 2014

15 Nov 2017, 16:24

Quantity Versus Pricing!

Coca-Cola South Africa are once again changing their bottles!

Last year in 2016 - Coca-Cola brought out a 2.25 Litre bottle. All the retailers pushed the price up to accommodate for the larger bottle... Then early 2017, Coca-Cola stops manufacturing the 2.25 Litre and only continues manufacturing the 2 Litre bottle at the very same price as the 2.25 Litre.

This year, as I am sure the consumer has already noticed, the 500ml bottle is no more... it has now been replaced by the 440ml bottle, at exactly the same price as the 500ml.

Clever marketing or very clever thievery?

0
Replies (2)
Coca-Cola South Africa
Coca-Cola South Africa's reply17 Nov 2017, 11:29
Official

Thank you for your message.

We recently made changes to two packages out of our portfolio of more than 76 beverages, which exist in 36 pack sizes. This is not unusual and we regularly adjust our pricing, packaging and product mix to adapt to market conditions and consumer demands. We apologize that we were not as clear as we should have been about the changes. We could have communicated more extensively to our consumers at point of sale and through the media. Our company remains committed to serving South Africans with the choice of beverages they enjoy.

For more information please contact *** or ***.

Sincerely yours

Calvin.

GW
Graham W's update17 Nov 2017, 15:29
Reviewer Update
Hi Calvin, Thank you for your response - however, your response doesn't highlight the issue of why the consumer is still paying the high price for lower quantity. "We could have communicated more extensively to our consumers at point of sale and through the media." - A logistical nightmare that Coca-Cola ignored, hoping the consumer would just once again "go with the flow." Coca-Cola should really be addressing the facts with their retailers on controlling prices when the quantity is reduced, a.k.a dropping the price of the beverages that have been reduced in quantity would be they key factor. A very unsatisfactory answer by any standard!