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Ashwell E

1 reviews | Active since Oct 2017

19 Oct 2017, 14:28

PRODUCT NOT GOOD

I purchased a .2ltr Coca Cola this past Saturday and found that the products taste was off. This was definately not a Coke. I know a Coca Cola when I taste one. Bar code - ********** 009067 - BB 13 JAN'18 BM 2 22:44 AFK Please look into this and contact me. Thank you

0
Replies (5)
Coca-Cola South Africa
Coca-Cola South Africa's reply19 Oct 2017, 14:43
Official

Hi Ashwell,

Thank you for the message. Kindly assist us with the below information;

  1. where did you buy the coke from?
  2. do you still have the coke with you?

thank you for your assistance in advance

Best Regards.

Coca-Cola South Africa
Coca-Cola South Africa's reply19 Oct 2017, 14:48
Official

Hi Ashwell,

which region are you in that way we can be able to find a way to assist you.

thank you and Best Regards

Coca-Cola South Africa
Coca-Cola South Africa's reply19 Oct 2017, 15:05
Official

Hi Ashwell,

Thank you for the info. We will follow up on your message and get back to you.

thank you and Best Regards.

AE
Ashwell E's update28 Oct 2017, 15:41
Reviewer Update
Hi, kindly note that I have not received a response following our last interaction. It has been over a week now. Please respond to me and advise me what is happening. Thank you
AE
Ashwell E's update02 Dec 2017, 10:18
Reviewer Update
My last follow up with you dated 28/10/2017, I have received no response, no call, no message regarding my dissatisfaction with you Coca Cola product. It has been more than a month now. This is a bad reflection on the Coca Cola as a brand and is brand damaging. I will have to escalate this matter and also take it up with your offices internationally.