CR
Crystal R

1 reviews | Active since Aug 2020

05 Mar 2021, 13:33

Please Replace Cap????

So my husband buys a 2lt Coke today, I go to pour a glass and shockingly, there's a note printed on the lid... It says *"Please Replace Cap"*

I mean, *** would they like me to replace the cap with??? Seriously... its sudden and I'm unprepared!! I don't even know where to buy spare caps!!!!

I'm worried now.... I feel like Coke should elaborate?! The cap should come with further instructions. So many unanswered questions:

1. What changed about the cap? 2. How come the previous cap never needed replacing? 3. How many 'uses' is the cap good for before I need to replace it? What if the answer is one? Then do I need to decant my coke right now?

0
Replies (1)
Coca-Cola South Africa
Coca-Cola South Africa's reply08 Mar 2021, 11:07
Official
Hi Crystal

Thank you for bringing your concern to our attention. Please note that a consultant will contact you shortly to address your concerns.

Regards 
Coca-Cola Customer Care