rR
ryana R

1 reviews | Active since Jul 2016

06 Feb 2017, 18:10

Not the Customer Service I Had Expected !

<p>Ref No: ********** 4</p> <p>On the 23 December 2016, I logged a complaint with Coca-Cola SA. Further information was requested from me on the 28 December 2016. On the 29 December 2016 I furnished Coca-Cola SA with the requested information. The first week in January I was contacted by a Coca-Cola representative who had made arrangements to collect the Coca-Cola that I had purchased for further investigation. Ever since I had no response from the representative nor the service center. Each time I contact the service center I am told that they would follow up but to date I have had no response. It is sad that I did not receive even an apology from Coca-Cola SA. 1x 2l Coca-Cola does not suffice.</p>

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Replies (2)
rR
ryana R's update09 Feb 2017, 09:21
Reviewer Update

Still no reply.

What poor customer service !!!!!

Coca-Cola South Africa
Coca-Cola South Africa's reply04 Oct 2017, 11:24
Official

We apologise on the delayed response and assistance. Please note that all complaints shall now be answered quick in the future.

Thank you very much.

Best Regards.