Not processing customer payments

On the 5/3/2015 the owner of the store had to personally go to the stated Coca-Cola depot and show all proof of payments that were made in February due to our 30 day account being stopped for orders going out. On Coca-Cola depot's side the store was still owing R190000.00 for January. However, EFT payments were made throughout February 2015 to pay what was owing for January. The last payment was made on 6/2/2015 and Jeydine did not allocate any of the payments to our invoices within a MONTH OF HAVING PAID THEM!!!