No Delivery

My managed ordered stock on Tuesday last week 6 October 2015. No delivery or feedback from ABI just delivery. The rep Shabi promised my manager delivery last week. I tried calling him and phone is off. I went to Makro and bought some stuff myself thinking by Monday it should be sorted out. Well today still no delivery. <br> Their head office confirmed it was dispatched .. sitll no delivery. Such poor service. We lost a lot of sales since the fridges appearing empty has a negative perception.<br> <br> Called rep today. He promised to get back to me. Guess what .. still no delivery. I would be better off buying the full order from Makro. Will consider it. He did get back to me later and stated that the delivery was happening. Will check after this gets posted.