FM
Frans M

1 reviews | Active since Dec 2020

28 Dec 2020, 19:58

Late and incorrect deliveries

Coca cola SA is offering us (clients) the worst service by delivering our stock very very late and in the interim our small businesses are dying. We are out of stock and for almost 3weeks now, their sales rep told us that there's nothing they can help us with. How do we run a business without stock? Coke must make it up to us for such a loss of business we are suffering, our clients are taking their business else where because we always don't have stock, and no explaining is given to us except that they closed their deport in orange farm and trading from Evaton, why must we suffer because of their business decisions? Our fridges are empty, when we place orders they don't bring the correct orders they deliver what ever they have and we take it because our fridges are always empty. We demand to be compensated for the loss of business coursed by coca cola and to get our order on time.

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Replies (1)
Coca-Cola South Africa
Coca-Cola South Africa's reply30 Dec 2020, 10:59
Official
Hi Frans

Thank you for bringing this matter to our attention. Kindly note that a consultant will contact you shortly to address your complaint.

Regards 
Coca-Cola Customer Care