Lack of Response on Vehicle Damage Claim – Coca-Cola

I am extremely disappointed with the level of service I have received from Coca-Cola regarding a vehicle damage claim I submitted after being hit by one of your company vehicles.

After reporting the incident and opening a case with the police, I contacted Coca-Cola to follow up on the claim. I was assisted by a gentleman named Elias, who requested that I send all supporting documents. I submitted everything as requested.

Instead of receiving feedback or progress updates, I was given internal email addresses that led nowhere. When I went back to Elias Namane for clarity, he became impatient and eventually stopped responding to my emails altogether. This has now resulted in a complete standstill, with no communication, no updates, and no accountability from Coca-Cola’s side.