Fed up. Query not attended to.

In December 2020, I purchased a case of coldrinks and in the case was a 1.25 Tab bottle but filled with Cream Soda. I went to the shop I'd bought the case of coldrinks from andvhe said I must report it to you organisation. After Christmas, I tried phoning and there was no reply. I then left a message online and to date, nothing has been done. Yesterday, the 5th of January 2021, I sent another message and still nothing has been done about this matter. I have the colddrink at home and will take this matter to the press to tell the pyblic how your organisation don't care about whatvgoes into your coldrinks what does not.