Defective Products

On the 30 December I emailed you guys, informing you of your defective Coke. Yes, you eventually replaced my 24 Tray that I purchased from Checkers. Yesterday, 23 January, when I opened the 24 tray, again, defective, and I emailed you guys on the trailing mail of the 30 December, and yet someone is to reply. Your rep who delivered my product, admitted that the machine you using was defective. My question is WHY DID YOU GUYS NOT RECALL ALL COKES THAT WAS MADE WITH THAT MACHINE????.You guys abv know what machine it was, and what days it was operating, so clearly ypu should have the batch numbers. So, now every other tray I purchase, is going to be defective, and I have to waste my time email and running to Helopeter, to get my issue resolved??? R199.99 a tray of cokes is alot of money in this economy. And No, I don't purchase 1 or 2 trays at a time. On the Checkers App you limited to 2 per transaction, so I make multiple purchases. If I have to go into the store, I purchase atleast 6 trays at a time, and during the month I will purchase extra, because Coke is the only drink you will find in my house. Please sort this out ASAP.