1 reviews | Active since Dec 2011
Contaminated Coca Cola ignored by the company
On 5/8/2020 I bought 2 x 24 x 300ml cases Coke Cola from a wholesaler in Port Elizabeth. Upon opening, I found one bottle having less cooldrink and that it contains an unidentified floating object inside. I immediately took pictures of the contaminated bottle and sent an urgent email with the pictures to Coca Cola South Africa. I received an automated email with reference number from the company (***5). It is 24 hours later, meanwhile, thousands of litres of Coca Cola has been bottled but I have not received any further reaction. The object in the bottle is dissolving - slowly but dissolving. Raising the question: How many other bottles are sealed with similar contamination matter but not noticed by the consumers because the matter has dissolved. This can be a serious health risk! Be aware.
We sincerely apologize for your experience. Your complaint has been recorded and a consultant will contact you to address the matter further.
Regards
Coca-Cola Customer Care
We sincerely apologize for your experience. Your complaint has been recorded and a consultant will contact you to address the matter further.
Regards
Coca-Cola Customer Care
