1 reviews | Active since Nov 2020
Complain and compliment
I am a cocacola customer who is unhappy on how to treat their customer, i am a buyer and owner of Reggies corner i suffered to get opportunities as a black south african business man. Everytime i fight for my ordered stock or coolers, the Area manger phumzile knows me and she advised all her staff that i am trouble(when i fight for my rights as the owner and buyer) And every rep i meet on the street of mabopane was told that i am trouble of which is a defirmation of character and i am happy with it she is also hardly on responding to my whatsapp I dont understand what kind of manager is she vuyelwa and sello Matheitsa where giving better service irrespective of furious the customer was or is And my current situation is am sitting with 2 coolers without stock, secondly i have paid rent on two outlets i am opening tomorrow and my deliveries did not come 1. Abram is the Rep of that Area Mabopane Block B2 he is not helpful i wonder why coke is still having reps like that Warning: Phumzile be advised that a if its you that talk nonsence against me or i hear that its u i will escallate this matter to the highest i belive that i am valuable to coke as a buyer from years ago
Lastly Thanks to Sam Xaba he is a new rep in my area and he is doing well and in communication he is good that what we call customer management
But please our businesses are suffering 3
Please accept our apology for your experience. Kindly note that your complaint has been escalated to the relevant department for assistance.
Regards
Coca-Cola Customer Care
Please accept our apology for your experience. Kindly note that your complaint has been escalated to the relevant department for assistance.
Regards
Coca-Cola Customer Care
