IH
Ismail H

1 reviews | Active since Apr 2018

02 Feb 2023, 13:53

Coke

Terrible service. Bought a product at Makro. Had an awful taste. Complained and was told someone will call to uplift and replace the faulty product. Almost 2 weeks later, rep makes a time but doesn't pitch up. Calls me 2 hrs later to ask if she can come now. When I said I'm unavailable, rep said she cannot tell me when she will come back. They need to get more complaints to make their trip worthwhile!! Very bad service from such a big company like coca cola

0
Replies (1)
Coca-Cola South Africa
Coca-Cola South Africa's reply03 Feb 2023, 15:34
Official
Hi Ismail

Thank you for reaching to us. One of our agents will be in conduct with you.

 Regards
Coca-Cola Consumer Interaction Center