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Natasha S

1 reviews | Active since Nov 2020

08 Feb 2023, 08:31

Coca-Cola very bad service

I have been Trying since December 2022 to get Coca-Cola to come out and fix 2 frindges that is broken. We have the fridges on a company name and the company moved so we only have to change the adress and then get someone to come out and fix the fridges but it has taken them 2 Months already. the people i have been speaking to keep on saying that they have changed the adres and that someone will come out "today" to fix the fridges - But still nothings changed and no one has done any effort of letting us know if the adres has been changed and when someone is coming out to fix the Fridges

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Replies (3)
Coca-Cola South Africa
Coca-Cola South Africa's reply08 Feb 2023, 12:15
Official
Hi Natasha

Thank you for reaching to us. Your query has been escalated to the relevant department
They will be in contact with you soon.
 Regards
Coca-Cola Consumer Interaction Center 
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Natasha S's update13 Feb 2023, 12:15
Reviewer Update
So Coca- Cola Phoned me stating that they would send someone in my area to fix the problem - it is now the 13th of February and still no feedback since they said they will send someone. How can it take 3 Months just to change an adres and to send someone to fix 2 fridges. There was someone to fix the fridges in January but because the adres wasnt changed they refused to fix the fridges. So I dont know what else to do anymore
Coca-Cola South Africa
Coca-Cola South Africa's reply16 Feb 2023, 10:56
Official
 Hi Natasha

Thank you for reaching to us.
 Please let us know if you haven't receive any call 

 Regards
Coca-Cola Consumer Interaction Center