1 reviews | Active since Nov 2010

30 Aug 2017, 20:48

Coca Cola - Non conforming Services Rendered

Please be informed that this is now the fourth time whereby i purchased 1 x (12) Case 1.25lt mixed flavor Cold Drinks from SK Distributors - Lenasia. A few bottles have expired on the 12-08-2017, surely they are not conducting stock rotation. It is unacceptable that from date of purchase your product must be consumed within two weeks. We opened the Cokes and it was flat. This is an embarrassment to your product especially when we had guest over and had to find a bottle that conformed to quality standards. Every time you sent a representative to replace the products but what about the root cause and corrective action taken?? The unacceptable product and poor services rendered by Coca Cola to prevent this type of nonconforming service is a concern Product expired 12-08-2017 AL 2 08:25 JM

Please revert back to me.

0
Replies (2)
's update06 Sept 2017, 07:53
Reviewer Update
The customer interaction services rendered by Coca Cola is appalling. No representative has contacted me from the 31.08.2017.
Coca-Cola South Africa
Coca-Cola South Africa's reply04 Oct 2017, 10:24
Official

Hi Yasin,

We apologies on the delayed response and assistance. Please note that all complaints shall be handles quick in the future.

thank you.