Coca-Cola Company service - non-existant!

We have opened a shop in Burgersfort, Limpopo in February 2021. Since then we are trying to get a fridge from Coca-Cola. There is a big need in our area to sell coldrinks and we contacted their customer care department to ask how to proceed with the application. They informed us that they will send the area rep directly to our shop to assist us with the application. The representative that they send to us, was Kennith. Unfortunately I do not have his surname. It took him longer than a month just to come to meet us at the shop. After numerous calls again to him, he brought us the application form for the fridge to complete as we told him we do not want an account for the beverages, but that we will buy cash from them. He said no problem and took the application form, proof of residence and a copy of my ID and said it should take about 2 weeks for the application to be processed. Needles to say, nothing happened. We kept on phoning him with a new excuse every time. About 3 weeks ago he said he made a mistake with the application forms and that I need to complete them again and we have to apply for an account with Coca-Cola to buy the coldrinks. I have completed everything again and have given him copies of my ID again and he then said the fridge will be delivered in the following week as there was a public holiday in between. Up to now we still do not have the fridge and cannot supply our customers with drinks as they requested. I really feel this is very unprofessional and if the company does not want to assist us, they need to tell us directly and not just keep making promises that are worthless.