Bad Service

Since the 1st of June this year we been trying to get hold of our Coca Cola Rustenburg and our rep to get someone to fix our fridge. I tried calling customer service but I was asked for a customer number which our rep never furnished us with. I believe he is no longer with the company since his work cellphone keeps on taking us to voicemail which now is full. A question remainthat why we were not assigned a new representative to communicate with. On Tuesday I called Kgomotso Maema, whom I believe is one of the managers here in Rustenburg. All she told me is that she received a whatsapp message that my mother sent her Monday night and she has forwarded the message to the relevant people. So much for being a manager. Clearly she knows what happened to the guy who was assigned to be our rep. The least she could have done to make sure that as client I am left satified was to come over and see for herself that indeed there is a problem with my fridge or looked us up on their system and get someone to come over to fix our fridge. Today it Thursday, midday, and no one relevant has come here yet and I am left with unhappy client and on top of that I am losing business. I am not happy with their service at all.