MF
Miriam F
1 reviews | Active since Sept 2018
07 Apr 2022, 13:35
Bad Service
I must say the service at Coca Cola is really bad , They contact centre agents as well as their sales staff have no understanding of customer services. It takes 5 emails and 20 phone calls and still no help.
is it really that difficult to just help with information on returning bottles from a small house shop that is now closing.
Seriously guys
Helpful (0)
Replies (3)0
Replies (3)
Coca-Cola South Africa's replyOfficial
07 Apr 2022, 15:01Good day Miriam
Thank you for bringing this matter to our attention. Kindly note that a consultant will contact you shortly to assist accordingly.
Regards
Coca-Cola Consumer Interaction Center
Thank you for bringing this matter to our attention. Kindly note that a consultant will contact you shortly to assist accordingly.
Regards
Coca-Cola Consumer Interaction Center
Coca-Cola South Africa's reply07 Apr 2022, 15:01
Official
Good day Miriam
Thank you for bringing this matter to our attention. Kindly note that a consultant will contact you shortly to assist accordingly.
Regards
Coca-Cola Consumer Interaction Center
Thank you for bringing this matter to our attention. Kindly note that a consultant will contact you shortly to assist accordingly.
Regards
Coca-Cola Consumer Interaction Center
MF
Miriam F's updateReviewer Update
07 Apr 2022, 15:40Really guys, is that the best response you have or is it an automated response.
I logged a complaint earlier and I spoke to Nathan, he told me that is not their section i must call ***.
I spoke to Khosi and she told me not her problem I must speak to the sales person she gave me the number for Thuvashen . I called him and he promised to call me back still to this point no call.
I then tried tried calling the sales agent Lesego , and he is permanently on voice mail.
how much man power and energy does it take to collect a 100 glass coke bottles.
I logged a complaint earlier and I spoke to Nathan, he told me that is not their section i must call ***.
I spoke to Khosi and she told me not her problem I must speak to the sales person she gave me the number for Thuvashen . I called him and he promised to call me back still to this point no call.
I then tried tried calling the sales agent Lesego , and he is permanently on voice mail.
how much man power and energy does it take to collect a 100 glass coke bottles.
MF
Miriam F's update07 Apr 2022, 15:40
Reviewer Update
Really guys, is that the best response you have or is it an automated response.
I logged a complaint earlier and I spoke to Nathan, he told me that is not their section i must call ***.
I spoke to Khosi and she told me not her problem I must speak to the sales person she gave me the number for Thuvashen . I called him and he promised to call me back still to this point no call.
I then tried tried calling the sales agent Lesego , and he is permanently on voice mail.
how much man power and energy does it take to collect a 100 glass coke bottles.
I logged a complaint earlier and I spoke to Nathan, he told me that is not their section i must call ***.
I spoke to Khosi and she told me not her problem I must speak to the sales person she gave me the number for Thuvashen . I called him and he promised to call me back still to this point no call.
I then tried tried calling the sales agent Lesego , and he is permanently on voice mail.
how much man power and energy does it take to collect a 100 glass coke bottles.
Coca-Cola South Africa's replyOfficial
08 Apr 2022, 14:29Good day Miriam
Again, thank you for bringing this matter to our attention. Kindly note that contact was made with Mrs Francis and she confirmed that the empty bottles will be delivered to a distributor in Lenasia tomorrow and that the matter has now been resolved. As promised, a follow-up will be made on Monday 11 April to confirm that the matter is resolved.
Regards
Coca-Cola Consumer Interaction Center
Again, thank you for bringing this matter to our attention. Kindly note that contact was made with Mrs Francis and she confirmed that the empty bottles will be delivered to a distributor in Lenasia tomorrow and that the matter has now been resolved. As promised, a follow-up will be made on Monday 11 April to confirm that the matter is resolved.
Regards
Coca-Cola Consumer Interaction Center
Coca-Cola South Africa's reply08 Apr 2022, 14:29
Official
Good day Miriam
Again, thank you for bringing this matter to our attention. Kindly note that contact was made with Mrs Francis and she confirmed that the empty bottles will be delivered to a distributor in Lenasia tomorrow and that the matter has now been resolved. As promised, a follow-up will be made on Monday 11 April to confirm that the matter is resolved.
Regards
Coca-Cola Consumer Interaction Center
Again, thank you for bringing this matter to our attention. Kindly note that contact was made with Mrs Francis and she confirmed that the empty bottles will be delivered to a distributor in Lenasia tomorrow and that the matter has now been resolved. As promised, a follow-up will be made on Monday 11 April to confirm that the matter is resolved.
Regards
Coca-Cola Consumer Interaction Center