aM
am M

1 reviews | Active since Jul 2025

18 Jul 2025, 12:54

Bad customer service and expired coke

We lodged a complaint about expired Coke to After sending emails and inquiring on their website, we have not received feedback. The reference number is ***1

0
Replies (5)
Coca-Cola South Africa
Coca-Cola South Africa's reply18 Jul 2025, 15:27
Official
Thank you for reaching to us.  

We have escalated your concern to the relevant department. 
aM
am M's update22 Jul 2025, 11:47
Reviewer Update
The sales rep called after 1 week but stated she can only replace 6 bottles when she is in the area.

Please, can her manager contact me, as I feel this is unfair?
Coca-Cola South Africa
Coca-Cola South Africa's reply22 Jul 2025, 13:28
Official
Thank you for reaching to us.  

Someone from the relevant department will be in touch
aM
am M's update22 Jul 2025, 16:27
Reviewer Update
when exactly will this be

aM
am M's update23 Jul 2025, 11:51
Reviewer Update
It seems I'm being ignored now even by the sales rep