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george S

1 reviews | Active since Aug 2023

03 Apr 2024, 14:20

Absolutely useless Coca Cola

I am writing this review in my personal capacity. I have tried incessantly to contact a human being at this company, it appears that it is now run by computers and that human personal are hiding behind these factors. My intention is to have a conversation with a human in an effort to make an appointment to discuss the possibility of supplying them with our product. I am tired of receiving computer generated messages such as " Thank you for your email, your request has been received and will be dealt with shortly" This "shortly" is another computer generated message " Please contact Coca Cola Beverages Africa ...." and so the story continue with absolutely no resolution. Not only is this frustrating but annoying. These large companies have lost touch with reality and the small man on the street. I have no doubt that they will totally ignore this review, which is typical of the kind of management at this company. To add insult to injury, if one calls a number that is provided it is never answered, have these people been trained to ignore phone calls. Disgusted G Sazeides

0
Replies (1)
Coca-Cola South Africa
Coca-Cola South Africa's reply05 Apr 2024, 10:34
Official
Hi George

Thank you for reaching to us. One of our agents will be in contact with you.

 Regards
Coca-Cola Consumer Interaction Center