AS
Arish S

1 reviews | Active since Feb 2013

02 Jan 2021, 09:17

1.5L coca cola 12 pack flat

Good Day

I purchased a 12 pack coca cola 1.5l from ShopRite Tongaat on a black Friday deal, this was to be kept for the festive period from 24 December 2020 to 01 Jan 2021, when the first bottle was opened on the eve in Christmas the coke was flat with 0% gas...so I didn't think nothing of it as one bottle could of been bad..on Christmas day when families came together we had kept an additional 5 more during lunch it was opened only to be disappointed again as all the bottles was flat. We contacted the customer care line twice and they said they will send a representative to collect the remaining bottles of coca cola on the 28 of Dec 2020 was the first time and they didn't keep their promise as an SMS was sent to me to confirm collection, the second time I called was on 30 Dec 2020 and still was promised a representative to collect the remaining bottles.. this hasn't been done to date..it has costed me additional monies which was not budgeted for coca cola. Please I demand to be compensated as for my losses of additional..

I can be contacted on the following: *** ***

0
Replies (5)
AS
Arish S's update02 Jan 2021, 09:19
Reviewer Update
My Reference No: ***9
AS
Arish S's update05 Jan 2021, 10:28
Reviewer Update
Pathetic, still no response from such a big company, to think we have been supporting you guys through out the years, when we have a problem you guys are hiding...bad service, especially in times of assistance.
AS
Arish S's update10 Jan 2021, 20:35
Reviewer Update
Still awaiting my replacement, as per telephonic conversation.
AS
Arish S's update14 Jan 2021, 11:01
Reviewer Update
This is really bad service, I honestly expected more from coca cola... It's been more than half a month now since I was promised a replacement and you haven't kept to that promise. I am honestly doubting giving you guys support in the future if I don't get a response..
AS
Arish S's update03 Feb 2021, 18:07
Reviewer Update
The matter has been resolved. Thank you.