WS
Warren S

1 reviews | Active since Jun 2014

22 Apr 2015, 10:09

ZA Central Agency or co.za CAN COLLAPSE BUSINESS

I arrived at work with all my staff saying that they could not get mail and all our customers could not email us as emails bounced back with an error. Website down too. I then checked with my ISP and they said that they had not received any outstanding payment issue so I called CO.ZA or ZA Central Agency to find out what the problem was. They said that my account was outstanding by R75. Anyway I called my ISP again and they transferred R300 immediately into CO.ZA's bank account and emailed the proof of payment.<br> CO.ZA then responded by saying that they would only re-activate my domain once they could physically see the amount in their bank account. his is apparently a new decision they made at the end of last month.<br> So 24 hours later I still am without e-mail and a website and clients are phoning in a panic, I'm loosing money by the second all for R75.They eventually ot the payment confirmation in their bank a day later and have re-activated my account. However it takes between 1 and 8 hours to reactivate. <br> What is this country coming to? I would fire the CEO of CO.ZA immediately. Thank you CO.ZA for loosing me thousands.

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