CMH Renault Midrand

I would rate them zero. I am a consumer that bought a brand new car at Renault CMH, in 2023 and 2 years 2 months later I find myself having an issue with Renault CMH Midrand Dealership and Renault SA whereby at this point I am paying for a car that I am not using and when using it still has the same problem of not recognizing the key which is persistent and due to this issue I have lost trust in the Renault CMH Midrand, the car and car brand. I have tried being patient with the dealership since March to date which at this point I am tired and feel that exposure of my problem to the media is the only way I might be able to be assisted. Also communication with Renault SA does not seem to be assisting as I am still awaiting feedback and both parties are playing cat and mouse with me telling me about waiting on each others commitment towards my car's which I am tired actually at this point and my patience has ran thin. As I am busy using Uber to move around while no one wants to take responsibility as to who should take full responsibility of the car. Right now Renualt CMH Midrand acts as though I bought the car with Renault SA and they seem to forget I have a contract with them not Renault SA. At this point Renault CMH Midrand wants to go with the narrative of me trading in the car immediately which will be my third car with them without finding any pleasure in using their cars, also it comes across as though they want to fix their problem through me as in my view it looks as though the car has a factory fault and I am being sent from pillar to post because I am a female and single and they are taking advantage of that. I am stressed and depressed at this point and have ran out energy.