CMH Renault Midrand
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
CMH Renault Midrand
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
8 Sept 2026, 13:37
The service level at Renault New Road Midrand has deteriorated terribly over the last 3 years
The service level at Renault New Road Midrand has deteriorated terribly over the last 3 years. Since 2024, my car is worse after service, parts are never connected properly and its only thanks to the Engen garage attendants that open the bonnet to find wires hanging!! this year, the oil pressure light started coming on after service, and the car was losing power, yet again the connections after changing the oil filters carelessly not fixed properly. At this rate, my life is being out at risk driving a car that has been "worked on" by Renault Midrand. The worst part is the attitude of the workshop manager, upon bringing it to his attention, he tried to blame me then got very arrogant and dismissive even in asking one of his mechanisms to check. No apology no accountability. I have emailed the principle dealer and gave customer care my feedback, but they couldn't be bothered. DO NOT TAKE YOUR CAR TO RENAULT MIDRAND, UNLESS YOU HAVE A DEATH WISH!!!
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Anonymous
1 reviews | Active since Jan 2020
8 Sept 2026, 13:37
The service level at Renault New Road Midrand has deteriorated terribly over the last 3 years
The service level at Renault New Road Midrand has deteriorated terribly over the last 3 years. Since 2024, my car is worse after service, parts are never connected properly and its only thanks to the Engen garage attendants that open the bonnet to find wires hanging!! this year, the oil pressure light started coming on after service, and the car was losing power, yet again the connections after changing the oil filters carelessly not fixed properly. At this rate, my life is being out at risk driving a car that has been "worked on" by Renault Midrand. The worst part is the attitude of the workshop manager, upon bringing it to his attention, he tried to blame me then got very arrogant and dismissive even in asking one of his mechanisms to check. No apology no accountability. I have emailed the principle dealer and gave customer care my feedback, but they couldn't be bothered. DO NOT TAKE YOUR CAR TO RENAULT MIDRAND, UNLESS YOU HAVE A DEATH WISH!!!
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Replies (0)ZK
Zanele K
1 reviews | Active since Jul 2026
11 Jul 2026, 11:29
Terrible car service experience
If I could rate this place a zero, I would! Horrible service and no customer care. I booked for a service to be done at my nearest dealership and received confirmation via email shortly after. Day of the service, my partner took the car to the dealership and he was told there was no confirmation on their end, and had to turn back. Upon his return, I showed him the confirmation email I received, & we drove back to the dealership together with a young child. The service was absolutely appalling! I understand the error might have been at the call centre when booking, however it was not handled with care. The service provider gave me attitude. No immediate action to attempt to resolve the issue by giving a decent explanation, or an apology for the inconvenience, as I had to leave the house with a small child to clear this misunderstanding by providing the email below. Instead he was pushing to manually book me for the following day, citing that if he manually books it for the same day he doesn’t know what time it’ll be done. I had to insist and express my displeasure with the inconvenience that that had already caused, and would cause if service was not done on the day. We then had to get ourselves back home as he said the driver left with the address book. Once the car was ready for pick up, he informed us that the driver would not be able to pick us up as he’d be knocking off after his trip to PTA (we live 15 minutes away from the dealership.) I have never in my entire driving life received such terrible service. I would honestly not recommend the Midrand centre, nor will I ever get any service done there again. I was treated poorly from the beginning right to the end, very upsetting!
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Zanele K
1 reviews | Active since Jul 2026
11 Jul 2026, 11:29
Terrible car service experience
If I could rate this place a zero, I would! Horrible service and no customer care. I booked for a service to be done at my nearest dealership and received confirmation via email shortly after. Day of the service, my partner took the car to the dealership and he was told there was no confirmation on their end, and had to turn back. Upon his return, I showed him the confirmation email I received, & we drove back to the dealership together with a young child. The service was absolutely appalling! I understand the error might have been at the call centre when booking, however it was not handled with care. The service provider gave me attitude. No immediate action to attempt to resolve the issue by giving a decent explanation, or an apology for the inconvenience, as I had to leave the house with a small child to clear this misunderstanding by providing the email below. Instead he was pushing to manually book me for the following day, citing that if he manually books it for the same day he doesn’t know what time it’ll be done. I had to insist and express my displeasure with the inconvenience that that had already caused, and would cause if service was not done on the day. We then had to get ourselves back home as he said the driver left with the address book. Once the car was ready for pick up, he informed us that the driver would not be able to pick us up as he’d be knocking off after his trip to PTA (we live 15 minutes away from the dealership.) I have never in my entire driving life received such terrible service. I would honestly not recommend the Midrand centre, nor will I ever get any service done there again. I was treated poorly from the beginning right to the end, very upsetting!
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Replies (0)KM
Kurt M
1 reviews | Active since Aug 2019
6 Jun 2026, 10:39
Thank you CMH Midrand 🙏
Great service from Mos***. He went out of his way to help and I am thankful for the service Thank you CMH Midrand. I love my new car and thank you for picking up my trade in ( I had for 10 years ) I also bought from same dealer 🙏
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Kurt M
1 reviews | Active since Aug 2019
6 Jun 2026, 10:39
Thank you CMH Midrand 🙏
Great service from Mos***. He went out of his way to help and I am thankful for the service Thank you CMH Midrand. I love my new car and thank you for picking up my trade in ( I had for 10 years ) I also bought from same dealer 🙏
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Replies (0)KG
Kgosietsile G
1 reviews | Active since Apr 2022
27 Jan 2026, 15:02
CMH Midrand Customer Service From Hell
Worst After Sales Service Ever experienced after owning Nissan and Renault vehicles for over 21 years. Bought a Used Kiger in 2023 and discovered it was accident damaged 1 year later. Today it gave me some funny noises when on my way to work and drove in to have it checked and the technician told me there is a belt damage and pulley that is not aligned. I asked if it is safe to drive to Braamfontein and back safely and the the response was, "its up to you.
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Kgosietsile G
1 reviews | Active since Apr 2022
27 Jan 2026, 15:02
CMH Midrand Customer Service From Hell
Worst After Sales Service Ever experienced after owning Nissan and Renault vehicles for over 21 years. Bought a Used Kiger in 2023 and discovered it was accident damaged 1 year later. Today it gave me some funny noises when on my way to work and drove in to have it checked and the technician told me there is a belt damage and pulley that is not aligned. I asked if it is safe to drive to Braamfontein and back safely and the the response was, "its up to you.
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Replies (0)