NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About CMH Nissan Pinetown
How is CMH Nissan Pinetown rated on Hellopeter?
Hellopeter has tracked CMH Nissan Pinetown across 20 reviews. CMH Nissan Pinetown hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CMH Nissan Pinetown? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
No accountability. Appaling behavior.
Booked a vehicle for a certain day, have the proof as well of them confirming the date. Arrived and was told they don't have my details or anything and that they were fully booked irregardless of the booking I made and can only book me 4 days later.Another client at their offices also had the same problem, absolutely appalling behaviour from staff. It seems this happens quite regularly too. Not to mention that previously they had charged for services and parts not rendered/installed, which I have proof of as well.
1 reviews | Active since Jul 2026
No accountability. Appaling behavior.
Booked a vehicle for a certain day, have the proof as well of them confirming the date. Arrived and was told they don't have my details or anything and that they were fully booked irregardless of the booking I made and can only book me 4 days later.Another client at their offices also had the same problem, absolutely appalling behaviour from staff. It seems this happens quite regularly too. Not to mention that previously they had charged for services and parts not rendered/installed, which I have proof of as well.
1 reviews | Active since Dec 2025
A very unhappy customer
I am writing to express my significant disappointment with the service I have received, and I am unsure where to begin detailing the issues. Upon purchasing my vehicle, I was not informed of an immediate payment requirement to take possession of the car. This oversight was particularly problematic as I had recently incurred the expense of hiring a car to assist a friend who had experienced a bereavement. Furthermore, when I went to collect my vehicle on January 19th, my dealer, Sipho Ntuli, apologized for the absence of a promised hamper. He assured me it would be delivered later that week when he brought my personalized number plate, which itself was a source of confusion. To date, I have not received the hamper. Additionally, the information provided for the vehicle tracker installed in my car was incorrect, necessitating my direct intervention with the tracker company to rectify what should have been handled by your team.
1 reviews | Active since Dec 2025
A very unhappy customer
I am writing to express my significant disappointment with the service I have received, and I am unsure where to begin detailing the issues. Upon purchasing my vehicle, I was not informed of an immediate payment requirement to take possession of the car. This oversight was particularly problematic as I had recently incurred the expense of hiring a car to assist a friend who had experienced a bereavement. Furthermore, when I went to collect my vehicle on January 19th, my dealer, Sipho Ntuli, apologized for the absence of a promised hamper. He assured me it would be delivered later that week when he brought my personalized number plate, which itself was a source of confusion. To date, I have not received the hamper. Additionally, the information provided for the vehicle tracker installed in my car was incorrect, necessitating my direct intervention with the tracker company to rectify what should have been handled by your team.
1 reviews | Active since Mar 2026
Pathetic service Of Nissan
Title: DISGRACEFUL: 2023 Magnite Gearbox Failure & Recurring Nightmares at Nissan Pinetown I am absolutely appalled by the "service" and the quality of the vehicle provided by Nissan Pinetown. My 2023 Nissan Magnite, with only 20,000 km, has been a nightmare since day one. The Timeline of Failure: Dec 2024: Total breakdown. Dealer kept the car for a full month until mid-Jan 2025. Jan – March 2025: Continuous "jerking" and transmission issues. The car was in and out of the workshop repeatedly. March – April 2025: Dealer kept the car for another six weeks claiming a "programming fault." March 2026: Not even a year later, the gearbox has suffered another internal failure. I have now been told I must wait another 1–2 weeks just for an "assessment" while the gearbox is sent away. Despite the Nissan Service Promise stating a courtesy car will be provided for warranty repairs exceeding 48 hours, I am being left stranded. At 20,000 km, this car is clearly not fit for purpose. This is a recurring material defect under Section 56 of the CPA. Nissan Pinetown is passing the buck to Nissan SA instead of taking responsibility for the defective product they sold me.
1 reviews | Active since Mar 2026
Pathetic service Of Nissan
Title: DISGRACEFUL: 2023 Magnite Gearbox Failure & Recurring Nightmares at Nissan Pinetown I am absolutely appalled by the "service" and the quality of the vehicle provided by Nissan Pinetown. My 2023 Nissan Magnite, with only 20,000 km, has been a nightmare since day one. The Timeline of Failure: Dec 2024: Total breakdown. Dealer kept the car for a full month until mid-Jan 2025. Jan – March 2025: Continuous "jerking" and transmission issues. The car was in and out of the workshop repeatedly. March – April 2025: Dealer kept the car for another six weeks claiming a "programming fault." March 2026: Not even a year later, the gearbox has suffered another internal failure. I have now been told I must wait another 1–2 weeks just for an "assessment" while the gearbox is sent away. Despite the Nissan Service Promise stating a courtesy car will be provided for warranty repairs exceeding 48 hours, I am being left stranded. At 20,000 km, this car is clearly not fit for purpose. This is a recurring material defect under Section 56 of the CPA. Nissan Pinetown is passing the buck to Nissan SA instead of taking responsibility for the defective product they sold me.
1 reviews | Active since Jun 2022
Dean Pillay. The man who will singlehandedly drive customers away with his arrogant
We have had booked our car for Friday 19 December 2015. The lady we had spoken to had confirmed this. I'm a working class individual. I had taken time off work to take the car to update the software because things were not working. I live 1 and a half hours away from pine Town but they are the only people who have the equipment to do the update. After confirming the booking this Friday with us this morning. I get a call saying they can't see us because they are fill. This booking was confirmed mind you. When I called to talk to Dean Pillay. He was very arrogant and unhelpful. This booking was made well in advance. He's the manager on the service department and he was telling us to call the woman even though we don't have the name. He is the manager. That is this department yet he can't assist. Saying things like "If we continue talking things can't change. ". Poor service and lousy manager who can't help. I wouldn't recommend buying a car this them. The "manager" of the Service department in charge shouldn't be so arrogant to customers
1 reviews | Active since Jun 2022
Dean Pillay. The man who will singlehandedly drive customers away with his arrogant
We have had booked our car for Friday 19 December 2015. The lady we had spoken to had confirmed this. I'm a working class individual. I had taken time off work to take the car to update the software because things were not working. I live 1 and a half hours away from pine Town but they are the only people who have the equipment to do the update. After confirming the booking this Friday with us this morning. I get a call saying they can't see us because they are fill. This booking was confirmed mind you. When I called to talk to Dean Pillay. He was very arrogant and unhelpful. This booking was made well in advance. He's the manager on the service department and he was telling us to call the woman even though we don't have the name. He is the manager. That is this department yet he can't assist. Saying things like "If we continue talking things can't change. ". Poor service and lousy manager who can't help. I wouldn't recommend buying a car this them. The "manager" of the Service department in charge shouldn't be so arrogant to customers

