Worse service with *********** staff and management

Worse , *********** people working there . Contact them to trade my car in on a bakkie . I send the settlement 4 times , they send to the bank , gets approved , validation done and approved . Did the link verification . Was told we can collect the bakkie . I got insurance ...... couple of hours before I leave I get n voice note on whatsapp . Not a call , but a whatsapp voice note to tell me they made a mistake when capturing the deal . There is no more deal sorry . That's it ....... the manager doesn't call back after multiple requests . Please people, stay away